Ways to contact the samaritans
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Samaritans Contact Methods
Face-to-Face Support
Availability of Face-to-Face Support
Face-to-face support is available at select Samaritans branches:
- Not all branches offer face-to-face support.
- Visitors can simply turn up, knock on the door, and if a volunteer is available, they will provide face-to-face counselling.
Contacting Samaritans via Text or Email
Using Text or Email for Support
Many people choose to contact Samaritans via text or email:
- Response times may vary depending on the branch.
- Due to the nature of the system, emails or texts may be handled by different branches, causing delays.
Note: Currently, replies may experience delays due to routing between branches.
Future Developments with WhatsApp
Future WhatsApp Support
Samaritans aims to introduce a WhatsApp instant messaging system:
- This system will operate similarly to a telephone call, providing immediate engagement.
- Expected launch is anticipated early next year.
- WhatsApp will facilitate real-time support, enhancing accessibility and responsiveness.